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Suprahealthcare Lesotho PRIVACY STATEMENT

Subject to applicable laws, by using and or interacting with the Suprahealthcare Lesotho websites and or providing your personal data to Suprahealthcare Lesotho, you are consenting to the collection, holding, use and disclosure of that data as set out in this Privacy Statement.

This statement covers Suprahealthcare Lesotho, its subsidiaries and its related companies, adapted where appropriate in-country on each website.

Suprahealthcare Lesotho acknowledges and respects the privacy of individuals and is committed to the protection of their personal data. This statement sets out the way in which Suprahealthcare Lesotho will use, manage and protect your personal data.

What Data Does Suprahealthcare Lesotho Collect and Hold?

Subject to applicable laws, Suprahealthcare Lesotho may collect and hold personal data related to you which is necessary for the purpose of conducting Suprahealthcare Lesotho’s business, including (without limitation) (i) to deliver products, services or information, (ii) to assist you with matters relating to Suprahealthcare Lesotho’s products and services, (iii) to improve and better understand your preferences in respect of Suprahealthcare Lesotho’s products and services and (iv) to fulfil Suprahealthcare Lesotho’s regulatory obligations. Examples of data Suprahealthcare Lesotho collects and holds include, without limitation, to the extent permitted by applicable laws, your name, your professional qualifications, address, telephone number, facsimile number and email address. This data is usually collected directly from you but occasionally, where it is unreasonable or impractical to do so, it may be provided by third party service providers or publicly available sources. You may choose not to provide any personal data to Suprahealthcare Lesotho, however, Suprahealthcare Lesotho may not be able to provide products or services to you.

Suprahealthcare Lesotho will not collect, hold, use or disclose sensitive data (such as information about racial or ethnic origins, political or religious beliefs, gender, date of birth or health information) except with your consent or where required or permitted by law. Suprahealthcare Lesotho may collect, hold, use or disclose sensitive data such as your or your child’s health data where you have provided it to Suprahealthcare Lesotho in the context of communicating feedback on, or to    report an issue or adverse event related to, one of Suprahealthcare Lesotho’s products.

How Does Suprahealthcare Lesotho Use and Disclose Data?

Suprahealthcare Lesotho may use the personal data that you submit to Suprahealthcare Lesotho in connection with the above-stated purposes and Suprahealthcare Lesotho may use the data to respond to your requests; improve Suprahealthcare Lesotho’s level of service and the content of the Suprahealthcare Lesotho websites; provide you with tips, helpful information, product news and updates; notify you of new Suprahealthcare Lesotho products and services (where you have agreed to this); seek your views on Suprahealthcare Lesotho  products and services; consider your application for employment; and for Suprahealthcare Lesotho’s own administrative and quality assurance purposes. Suprahealthcare Lesotho may also allow that data to be given to third parties (such as service providers as further specified below).

You can opt out of receiving marketing materials by writing to Suprahealthcare Lesotho at the below address or following any instructions to unsubscribe in one of Suprahealthcare Lesotho’s marketing emails.

Suprahealthcare Lesotho may disclose personal data (other than sensitive data) to its suppliers, contractors, agents or partners:

  • to meet the purpose for which it was submitted; or
  • for the purpose of processing and delivering your request (e.g. providing  products or services); or
  • if Suprahealthcare Lesotho is required or authorised by law to disclose the data.

Suprahealthcare Lesotho may also disclose your personal data to distributors of Suprahealthcare Lesotho’s products and services, as well as service providers and subcontractors retained to perform functions on Suprahealthcare Lesotho’s behalf or to provide services to Suprahealthcare Lesotho, such as warehousing and delivery; marketing and advertising; website hosting and management; information technology; legal; accounting; audit and other professional service providers. All service providers and subcontractors that act on Suprahealthcare Lesotho’s behalf are contractually obligated that they do not collect, use or disclose the personal data for any purpose other than to perform such  functions on Suprahealthcare Lesotho’s behalf or to provide services to Suprahealthcare Lesotho or as otherwise required by law.

Suprahealthcare Lesotho may also disclose this data to its affiliated companies under the principles set out above.

Suprahealthcare Lesotho is subject to mandatory reporting requirements and may disclose sensitive data to regulatory authorities, overseas affiliates of Suprahealthcare Lesotho and/or third parties managing or requiring oversight of such reporting on Suprahealthcare Lesotho’s behalf and as required by law.

You should note that your data may be processed in countries with lower data protection standards than your country of residence. Subject to applicable laws, by using and or interacting with the Suprahealthcare Lesotho websites, you consent to any transfer, processing or storing of data outside your country of residence. Suprahealthcare Lesotho will ensure that if data is transferred outside your country of residence, it will still be treated in accordance with this statement.

Access, Correction and Security

Suprahealthcare Lesotho is committed to using commercially reasonable means to ensure that your personally identifiable data is protected appropriately, and according to the nature and sensitivity of the data. Suprahealthcare Lesotho uses a variety of security technologies and procedures to help protect your personally identifiable data from unauthorized access, interference, misuse, loss, modification, or disclosure. Unfortunately, the security of data transmitted  via the internet cannot be fully guaranteed. Whilst every effort is made to protect your personally identifiable data, Suprahealthcare Lesotho cannot guarantee the security of the personally identifiable data you transmit to the Suprahealthcare Lesotho websites via the internet; any transmission is at your own risk. While Suprahealthcare Lesotho cannot guarantee that loss, misuse or alteration to data will not occur during internet transmission, once Suprahealthcare Lesotho has received your data, Suprahealthcare Lesotho makes commercially reasonable efforts to prevent such unfortunate occurrences.

You can access and request correction of any personal data concerning you at any time. You may also request that Suprahealthcare Lesotho deletes your personal data at any time. Any such requests should be made directly by contacting Suprahealthcare Lesotho (see below for details). Please note that there are some exceptions to your right to gain access to your data, including (but not limited to) where:

  • providing access would have an unreasonable impact upon the privacy of other individuals; or
  • the request for access is frivolous or vexatious; or
  • the data relates to existing or anticipated legal proceedings between you and Suprahealthcare Lesotho, and the data would not be accessible by the process of discovery in those proceedings; or
  • providing access would be unlawful.

Subject to applicable laws, Suprahealthcare Lesotho may charge a fee for reasonable costs incurred in providing such access, and will advise of the amount of the fee before access is provided.

Clickstream Data

Each time you visit the Suprahealthcare Lesotho websites the Suprahealthcare Lesotho server may, subject to applicable laws, collect specific, anonymous data, known as click-stream data. Data collected may include the type of browser and system you are using, the address of the site you have come from and move to after your visit, the date and time of your visit, and your  server’s IP address.

Suprahealthcare Lesotho may collect this data for statistical purposes to find out how the Suprahealthcare Lesotho websites are used and navigated. Suprahealthcare Lesotho may use this data to evaluate and improve the Suprahealthcare Lesotho websites’ performance or to identify individuals who may threaten the security or integrity of the Suprahealthcare Lesotho websites.


Subject to applicable laws, cookies may be used by Suprahealthcare Lesotho websites.

A cookie is a piece of data that Suprahealthcare Lesotho’s web server may send to your machine when you visit the Suprahealthcare Lesotho websites. The cookie is stored on your machine, but does not identify you or give Suprahealthcare Lesotho any data about your computer.

A cookie helps Suprahealthcare Lesotho to recognise you when you re-visit the Suprahealthcare Lesotho websites and to co- ordinate your access to different pages on the Suprahealthcare Lesotho websites. Suprahealthcare Lesotho uses cookies to learn more about the way you interact with the content and help Suprahealthcare Lesotho improve your experience of using the Suprahealthcare Lesotho websites.

With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. If you want to do this, refer to your browser instructions or help screen to learn more. If you reject the use of cookies, you will still be able to access the Suprahealthcare Lesotho websites but please note that your use of the websites may not be optimized as much as if cookies were enabled.

Links to Other Sites

Suprahealthcare Lesotho may provide links to other sites on its websites. If you use these links, you will leave the Suprahealthcare Lesotho website. Suprahealthcare Lesotho is not responsible or accountable for any of these sites, their content or their usage of your personal data. It is advisable that you check the privacy policies on those sites.

Contact Us

Please contact us if you have a complaint regarding Suprahealthcare Lesotho’s compliance with this statement or any applicable data protection laws. Suprahealthcare Lesotho will consider and respond to a complaint within a reasonable time frame.

In addition, please contact us if you:

  • wish to discuss any privacy issues;
  • have any concerns regarding your personal data;
  • do not wish to receive any future communications from Suprahealthcare Lesotho.

Suprahealthcare Lesotho

c/o Information Officer